FAQ

How mom & dad will find the right caregiver for our family?

During the free consultation, we take detailed notes about your loved one’s interests, and needs then review our caregiver condition to find the right person with the matching personality and skills.

Can I pay the caregiver directly?

No, all payments must be made thru the mom & dad’s account through the provided methods.

What types of services do you provide?

Mom & dad provide a full range of senior services that may include Wellness Watch, Sitter Services, Care Management, Relocation Assistance, and much more. Please contact us to find out more.

Can caregivers help with medication?

We are providing medication delivery service for free also our caregivers can remind their clients to take medication at appropriate times, but they cannot assist or administer the medication.

Should I continue until the end of the agreement?

You will be able to cancel the agreement at any time with at least two weeks’ notice and there is no long-term agreement needed to use our services.

Can I change the schedule?

Yes, of course only require a request to notify our office at least 24 hours in advance so that you do not incur additional charges.

How quickly can mom & dad start our service?

Right away, mom & dad provides the care you need, when you need it.